Overview

Welcome to PAYMYSERVICE ("App," "We," "Our," or "Us"). This Privacy Policy governs the collection, use, and disclosure of information we receive from users of the App. We are committed to protecting your privacy and ensuring the security of your personal information. You consent to the practices described in this Privacy Policy by accessing or using the App.

Information We Collect

a. Personal Information: To provide you with the best experience and services, we may collect personal information that you voluntarily provide to us when you:

Create an account: We collect your name, email address, phone number, and password to create and manage your account.

Place an order: We collect your delivery address, payment details, and order preferences to process and fulfill your orders.

Communicate with us: We may collect information from your communications with our customer support team, such as your questions or feedback.

b. Device and Usage Information: When you use the App, we automatically collect non-personal information about your device and how you interact with the App. This data may include:

Device Information: Such as your IP address, device type, operating system, and mobile carrier.

App Usage: Including session duration, clicks, and interactions with the App's features and content.

Crash Reports: In the event of an App crash, we may collect information related to the crash to investigate and resolve issues.

c. Location Information: With your consent, we may collect and use your device's location information to provide location-based services, such as tracking delivery orders and suggesting nearby restaurants.

d. Cookies and Similar Technologies: The App uses cookies and similar technologies to collect information about your usage patterns, and preferences, and enhance your overall experience. Cookies are small text files stored on your device, and you can manage your preferences for cookies through your browser settings.

How We Use Your Information

We use the information we collect for various purposes, including but not limited to:

Order Processing: To process and fulfil your orders, facilitate delivery, and communicate with you about your orders and inquiries.

App Improvement: To analyse user behaviour, identify trends, and enhance the App's functionality and performance.

Personalization: To personalize your experience, provide relevant recommendations, and display targeted advertisements based on your preferences.

Communication: To send you transactional messages, promotional offers, and important updates related to the App, subject to your communication preferences.

Legal Compliance: To comply with applicable laws, regulations, or governmental requests and protect our rights and interests.

Information Sharing

We may share your information in the following circumstances:

a. Service Providers: We may share your information with trusted third-party service providers who assist us in operating the App, processing payments, performing data analytics, and delivering orders. These service providers are obligated to handle your information securely and only for specified purposes.

b. Business Partners: We may share aggregated and anonymized data with our business partners for marketing, research, or analytical purposes. This data will not contain any personally identifiable information.

c. Legal Obligations: We may disclose your information when required by law, regulation, or legal process, or to protect our rights and interests.

d. Merger or Acquisition: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the new entity, subject to the terms of this Privacy Policy.

Your Choices and Rights

a. Account Settings: You can review and update your account information through the App's settings. If you wish to delete your account, please contact us at support@paymyservice.io

b. Communication Preferences: You can choose to receive or opt out of marketing communications through the App or by contacting us at support@paymyservice.io

c. Location Information: You can enable or disable location services through your device settings or within the App.

Data Security

We implement industry-standard security measures to protect your data from unauthorized access, loss, or misuse. However, please note that no method of transmission over the internet or electronic storage is completely secure.

Children's Privacy

The App is not intended for children under the age of 13. We do not knowingly collect personal information from children without parental consent. If you believe we have inadvertently collected information from a child, please contact us to have it removed.

Changes to Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes via email or within the App. Your continued use of the App after any modifications constitutes your acceptance of the revised Privacy Policy.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the App's privacy practices, please contact us at support@paymyservice.io